Tuesday, June 23, 2009

Guardian Crowdsourcing: those figures!



From Nieman Journalism Lab on The Guardian's crowdsourcing
Journalism has been crowdsourced before, but it’s the scale of the Guardian’s project — 170,000 documents reviewed in the first 80 hours, thanks to a visitor participation rate of 56 percent — that’s breathtaking. We wanted the details, so I rang up the developer, Simon Willison, for his tips about deadline-driven software, the future of public records requests, and how a well-placed mugshot can make a blacked-out PDF feel like a detective story.

He offered four big lessons:

And from Ethan Bauley - via my Tumblr: "This is the best article I’ve read in weeks."

Hard to disagree.

RIP: They give us those nice bright colors



Eastman Kodak Company announced on June 22, 2009 that it will discontinue sales of KODACHROME Color Film this year, concluding its 74-year run as a photography icon. Sales of KODACHROME, which became the world's first commercially successful color film in 1935, have declined dramatically in recent years as photographers turned to other films or digital capture. Today, KODACHROME represents just a fraction of one percent of Kodak's total sales of still-picture films.



And though my lack of education
Hasn't hurt me none
I can read the writing on the wall
Kodachrome
They give us those nice bright colors
They give us the greens of summers
Makes you think all the worlds a sunny day, oh yeah
I got a Nikon camera
I love to take a photograph
So mama dont take my Kodachrome away

A blogger on Editorial Intelligence's “Commentariat vs Bloggertariat” Event


I didn’t really feel that my questions or points were properly picked up on by the panel but there was still plenty of debate to be had. I was quite surprised at how many of the audience were famous journalists. People like Suzanne Moore of The Mail and Anne McElvoy of The Evening Standard asked questions. In fact I seemed to be the only one called to ask a question who the chair didn’t actually know!

More surprises here (not) - from Mark Reckons
Editorial Intelligence, the media analysis and networking company: click on its blog link here to read some pieces from its latest 2007 article. It's not that hard, is it, this digital revolution? Or did it end in 2007?

What's next for the book? Libraries



Today I'm interviewing The Librarian. Interesting to see how they view "the book".

Books: the money



A business model with a future?
Apple's iPhone and iTunes and Amazon's Kindle are onto something very big.

Their approach to making the digital future financially viable represents as much of a psychological break with rampant free content practices as a template for conditioning consumers to pay for relevant content and valuable applications, especially for mobile devices.

Just as important, they dodge reliance on media advertising that will remain in flux as it evolves into interactive marketing and e-commerce. By 2012, the growth of user payments for applications and content will likely outstrip the growth of online advertising (at twice the rate, or an average annual 17%). Although user payments will remain just under 60% of total U.S. offline media, it will top 30% of online media spending in 2012, which advertising will continue to dominate.

From MediaPost.

Monday, June 22, 2009

Punchdrunk + Adam Curtis



And what looks like a healthy dose of Peter Whitehead, and yer man Godard. Looks like 60s heaven - in Manchester. It does indeed feel like a kiss. Can't wait.



Video Games: the facts (USA)



68% of all American households play video games
Average game player is 35 years old
25% of players are over 50
Average age of most frequent gamer is 39
52% of game purchasers are male; 48% are female
63% of parents believe video games are a positive part of their children's lives.

More here.

Consumers Speak, Read, think about wallet


Online is now the most popular place to browse, up to 40% from 17% in last year's poll, displacing chain bookshops which slid from 34% to 31%. Respondents were even more interested in technology with more stating an interest in innovations such as e-readers, in-store p.o.d. machines and downloads to mobiles and iPods. "It seems like there is a greater acceptance for books, technology and print to come together," [William] Higham said.

From the Bookseller.


William Higham's company is Next Big Thing. One of his trend groups is the 'new puritans'
Today’s teens are hugely different to Generation X or the Baby Boomers. Like Saffy from Absolutely Fabulous, many are reacting against the hedonism and youthful ‘cool’ of their parents and older siblings, exhibiting more ‘adult’ traits than their elders.

They are increasingly drawn to moral certainties and the assurance of tradition. Contrary to tabloid headlines, they’re moving away from drink, drugs and casual sex, and towards community, principled life strategies and ‘old fashioned’ leisure pursuits.

Which makes me wonder about the book research as well.

The GG Backlash?


There was a time when it may not have been “cool” to be a nerd (unlike today), but intelligence as a whole was valued. Parents watched over their children to make sure homework was completed, school teachers pushed their students (instead of catering to the lowest common denominator), and graduating from college was actually an achievement (aka “difficult”). Books were read, theatre was intelligent, and issues were discussed among ordinary people.
No longer is this true.

The public school system caters to the dumbest of the class, aiming only to get more funding than the year previous – essentially teaching for the tests. A common topic of discussion among ordinary people is the previous night’s episode of a reality TV show or brain-numbing “drama”, rather than world news or even politics. Entertainment itself has degraded, with the majority of TV showcasing idiots and their adventures, and plays are no longer witty satire, instead choosing to produce stage versions of movies or books.

Even more frightening is that books are not considered a valid form of entertainment any longer – which shouldn’t be a surprise, given the average reading level of today’s people. Instead of reading news from the source via the Internet, newspapers, or slightly-biased publications like TIME or Newsweek, people choose to watch CNN, Fox News, or MSNBC, where the goal is not to inform you, but to make advertising money.

From a chilling essay by Kyle Brady, a voice of the kids of the 80s/'90's generation. Is this "y"; proto "Google Gen"?

Humanities Publishing: all kinds of everything


I have no doubt that we are rapidly moving into an environment of tiny initial print runs (if there is any print run at all) followed by print-on-demand, combined with some form of electronic delivery. For most books in the humanities and social sciences, I think that will work well — at least until disciplinary departments come to their senses and ask whether the “book” ought to continue as the standard criterion for scholarly evaluation. We now have the technology to produce scholarship in these new formats, although there are still serious questions about how to deliver it to the user. I am going to teach one of my fall courses using the new Kindle DX, and I’ll report later on how that goes. But the real question at the moment is what business model there is to sustain university presses in this new environment? I don’t think the answer is clear.

Stan Katz, more here.

Found via Lisa Gold's Research Blog: Bezos is 'kind of am grumpy' reading a physical book


I kind of am grumpy when I am forced to read a physical book. Because it’s not as convenient. Turning the pages … I didn’t know this either, until I started using the Kindles a couple months ago, I mean a couple years ago, I didn’t understand all of the failings of a physical book, because I’m inured to them. But you can’t turn the page with one hand. The book is always flopping itself shut at the wrong moment. They’re heavy. You can only take one or two of them with you at a time. It’s had a great 500-year run. [Audience laughter.] It’s an unbelievably successful technology. But it’s time to change.

Thanks to Lisa Gold, who adds: "This quote was transcribed by Carolyn Kellogg in the LA Times’ Jacket Copy blog from a video of Bezos in conversation with Steven Levy at Wired’s Disruptive by Design conference."


The in conversation:


Shirky on speed and emotion



Talk some more about the sense of participation on Twitter. It seems to me that that has spurred an entirely deeper level of emotional connection with these events [in Iran].
Absolutely. I've been saying this for a while -- as a medium gets faster, it gets more emotional. We feel faster than we think. But Twitter is also just a much more personal medium. Reading personal messages from individuals on the ground prompts a whole other sense of involvement. We're seeing everyone desperate to do something to show solidarity like wear green -- and suddenly the community figures out that it can actually offer secure web proxies, or persuade Twitter to delay an engineering upgrade -- we can help keep the medium open.

From TED. Much more here.

Internet heroes and villains



ISPA has announced its heroes and villains short list. Winners announced at the UK Internet Industry Awards on July 9. Here's the list:
Internet Hero Finalists

Featured Artists Coalition - "For recognising publicly that the focus of music companies should be the development of new business models for distributing content online rather than attempting to pass responsibility to ISPs to take action against users"
Community Broadband Network - "For their relentless pursuit and support for next generation access at grass roots level"
European Parliament - "For rejecting by a significant majority an amendment to the Telecom Package designed to allow disconnection of users' Internet connections for alleged copyright infringement without direct judicial oversight"
Lord Carter - "For his attempt to bring a holistic view to government policy across the communications spectrum"
Thomas Gensemer - "For showcasing the enormous power of the Internet in leading Barack Obama's online presidential campaign"

Internet Villain Finalists

Baroness Vadera - "For excluding a number of ISPs and Rights Holders in agreeing a Memorandum of Understanding that was exclusive and ineffective in progressing relations between the two industries"
European Parliament - "For supporting an amendment to the Telecom Package on cookies which could yet bring the Internet to a standstill"
President Nicolas Sarkozy - "For his continued commitment to the HADOPI law, which advocates a system of graduated response, despite repeated arguments suggesting the law is disproportionate from a number of important groups including the European Parliament"
Stephen Conroy and the Australian Government - "For continuing to promote network-level blocking despite significant national and international opposition"

From ThinkBroadband.

Newspapers on the Kindle, a reader speaks



But both versions of the Kindle are missing what makes print newspapers such a perfect delivery vehicle for news: graphic design. The Kindle presents news as a list—you're given a list of sections (international, national, etc.) and, in each section, a list of headlines and a one-sentence capsule of each story. It's your job to guess, from the list, which pieces to read. This turns out to be a terrible way to navigate the news.

Every newspaper you've ever read was put together by someone with an opinion about which of the day's stories was most important. Newspapers convey these opinions through universal, easy-to-understand design conventions—they put important stories on front pages, with the most important ones going higher on the page and getting more space and bigger headlines. You can pick up any page of the paper and—just by reading headlines, subheads, and photo captions—quickly get the gist of several news items. Even when you do choose to read a story, you don't have to read the whole thing. Since it takes no time to switch from one story to another, you can read just a few paragraphs and then go on to something else.



Farhad Manjoo in Slate. I wonder what Farhad thinks of online newspapers? Hang on, isn't Slate....

Investigative reporting: following the money



By Martin Bright, Heather Brooke, Peter Barron, Nick Davies, Nick Fielding, Misha Glenny, Stephen Grey (editor), Mark Hollingsworth, Andrew Jennings, Phillip Knightley, Paul Lashmar, David Leigh:

OUR MISSION:

The newly-formed Foundation for Investigative Reporting is launching a campaign to help secure the future of public interest reporting in the UK. We are setting up a fund that will support the kind of risky, challenging reporting for which there is a crying demand – and as an experiment to seek out new ways to support this vital work.

As recent global events like the financial collapse reveal, the demand is greater than ever for the reporters basic mission of “finding stuff out”.

We urgently need to hear from you with your thoughts, pledges of any form of support, or the sort of big idea or information about something you believe should be investigated – and isn’t.



More here

What's next for the book?



So I'm writing a book about the future of the book. Not simply the shift to the e-book, if it happens, but rather an investigation of the physical/material and the digital book; the places we read; the business models and the bookish things around books.




If there's anything about books, and their future, that seem obvious to you, let me know.

Friday, June 19, 2009

The Future of Books: Rugby



From British Lions fullback, Lee Byrne. Via the BBC.
"It is something [Wales and Lions assistant coach] Shaun Edwards gave me," he said. "I used to play the game in my head on a Friday night and by the time it came round I'd be mentally exhausted. I would go out on the field and have nothing left.
"Shaun told me it was something he used to do as a player and he has given it to a couple of players. It has really helped me a lot. I read anything I can get my hands on really, anything to calm me down."

I'm just starting to write a book about the future of books, bookish things and reading: I'd never thought of the changing room of the British Lions as a "space" for reading. Live and learn. From Lee Byrne.

NB. Post-match book reading: Lee Byrne was injured in the first half of the Lions defeat to South Africa...so much for books

Harvard Business School researchers on file sharing



Makes for some interesting reading. It is a work in progress.
Arstechnica wrote in a thoughtful response about it:
...a pair of academic researchers happily point out in a working paper they've posted online, copyright law was never meant to protect the music business in the first place—instead, it is intended to foster creative production in the arts, which happen to include music. As such, they argue it's worth analyzing the deeper question of whether file sharing is putting a damper on music creation. Their conclusion is that this is a much more complicated question, but the answer seems to be "probably not."

Going to read on now.

Post Modernism: Expenses



Mr Osborne billed the taxpayer for the £47 cost of two copies of a DVD of his own speech on “Value for Taxpayers Money”. He said it had been requested by a member of the public.

So I don't forget.

Thursday, June 18, 2009

Salon, not quite an early adopter of the what next for journalism meme



The definitions and boundaries are changing. The methods are changing. We don't have to tell you the technology is changing. And the million-dollar question behind it all is: How does anyone make a few dollars in this new world, never mind a million?

Everybody's talking about it and so are we, and now we're blogging about it, and we hope you'll join in the conversation. We don't pretend to be able to divine the future, but we're intrigued by all the experimentation that's going on, and plan to chronicle it here.

Good luck everyone.

Wednesday, June 17, 2009

DB response from NESTA, harnessing the digital in positive ways



'Digital Britain is no longer a marginal issue. It lies at the heart of unlocking economic potential and radically reshaping how we deliver public services. Get this right and people will no longer accept being passive consumers of services, but will become a part of the solution.

The challenge for policymakers is to harness this new power in a positive way. It's time for Britons to get digital'.

Following the publication of Digital Britain, NESTA will take forward a practical set of solutions that will:

Develop a rights framework, along with other organisations, for publicly procured new media content which will allow secondary commercial exploitation and create extra public revenues;

Work with the TSB (Technology Strategy Board) on the development of a Next Generation Digital Testbed where the telecoms industry and digital innovators can experiment with novel product ideas and revenue models, intellectual property frameworks and new models of partnership that will enable UK businesses to become global leaders in the digital markets.

In addition, NESTA will launch 'Reboot Britain' in early July which will use the opportunities offered by digitisation to find practical solutions to some of the intractable social challenges we face, for example, providing public services which are more efficient and shaped by the people who use them.

From the NESTA wesbite.
This has to be right: We've seen the consumer voice in these debates infrequently, and yet consumers are the economic and social drivers of the digital experience and the behaviours that result (which appear to be different from behaviours in the physical/material world). New research into what people do, and how they respond to innovative ideas - technology take ups, for example - must be part of the process of making us digital. Much of the response to DB has been, ok a tax, what else? In fact there are many interesting ideas buried in the (large) document. The detail is not the devil; the devil is in the ongoing consultations that will follow DB: such as those over the licence fee, the Ofcom stance on "file-sharing". And, of course, the dreaded 2Mbs...

Tuesday, June 16, 2009

Pipes not Poetry



The Digital Britain report is about pipes, not poetry, and spreads an underwhelming layer of digital varnish across a hopelessly wide range of services. It has stopped short of shoring up unsustainable businesses – Channel 4 and the BBC can form a partnership if they wish, but little pressure here and certainly no forced marriages. The BBC should be a public service partner to media companies, not a virulent competitor, says the report. There should be more focus on a new model for local news which will please some regional newspaper groups but will not begin to replace the money they have already lost and will continue to lose.

It isn't much of an electrifying vision, more a well-intentioned attempt to square the impossible circle of supporting innovation and disruption while exercising crowd control so the feeble and ailing don't all get trampled in the rush. Those who might be classified as "at risk" which includes the majority of existing UK media brands in one way or another, might all find a crumb of comfort somewhere in the 237 pages, but there is nothing here likely to sustain those who are unable or unwilling to institute some fairly radical self-help.

From Emily Bell in the Guardian.

So how does the radical "self help" begin? Now there's the question. Particularly taken with the NESTA stuff in DB. "Test-beds" et al. More, later. To go poetry rather than pipe, this report is for recollection in tranquility, not shrill blasts.

Enjoyment



Remembering the old days of a White Paper, the speed reading, the nods where to look and where not, it's hard - despite the variety and quality of the first responses to Digital Britain - not to luxuriate in what the digital now means: access; a real sense of how politics is received by a large number of people. There's the front page headlines - telephone taxes - and there's the commentary; and now a sea of thinking. How can this sea be channelled?

The wordle, of course



Digital Britain Day (8)

From Wordle.
Main points, via The Guardian. More when read.
4.11pm: To Recap The Main Points:
•Illegal filesharing is "tantamount to theft", repeat offenders will have their broadband connection reduced.
•Part of the BBC licence fee will be used to fund universal broadband access
•But also a levy will be placed on all fixed phone lines to help pay for universal broadband
•A small part of the licence fee digital switchover surplus will fund regional news pilots between now and 2013
•Talks between BBC and C4 are ongoing
•Martha Lane Fox to become "digital inclusion champion"



From Charles Arthur.
British ISPs will be required to cut illegal file sharing on their networks by 70% within a year under new powers set to be given to the communications regulator Ofcom, the Digital Britain report says.

The government will empower Ofcom to demand that ISPs collect data about alleged infringers of online rights – by downloading or uploading content without permission – and to notify them that their conduct is unlawful. Persistent infringers could see their details passed on to rights holders – principally music and film companies, but also games and software companies – which could sue them in court.


Just so I remember the times



3.39pm: BB: Legislate to curb unlawful peer-to-peer filesharing. Ofcom to regulate. Targeted legal action by rightsholders. And technical action to limit broadband access to offenders.

3.38pm: BB: Martha Lane Fox to be the Govt's new web inclusion champion

Social Networks: Five starts to give it away



Digital Britain Day (7)
[UK television network] Five has signed a deal with Brightcove, an online video platform, which will allow its TV content to be easily embedded within people’s social networks and via big entertainment portals, such as AOL and Yahoo.

It is the first UK broadcaster to syndicate full-length episodes of popular programmes like Home and Away and Neighbours, for catch-up viewing across third-party websites. It is also the first broadcaster in Britain to use an externally developed player to host its full-length content. The BBC relies upon its iPlayer, Channel 4 on 4oD and ITV on ITV player.

From the Telegraph. Social prestige through sharing and embedding...
Five hopes to have signed deals with partner websites such social networks like Facebook and portals, like AOL, by the end of this year. However, its own online properties, Five.tv and FiveFWD, the cars and gadgets portal for young males, will be the first websites to use Brightcove as the video platform showing Five content.



New Business models all the time.

Reading: digital literacy means many things



Digital Britain Day (6)
From a fantastic essay in Wired.
Books are the last bastion of the old business model—the only major medium that still hasn't embraced the digital age. Publishers and author advocates have generally refused to put books online for fear the content will be Napsterized. And you can understand their terror, because the publishing industry is in big financial trouble, rife with layoffs and restructurings. Literary pundits are fretting: Can books survive in this Facebooked, ADD, multichannel universe?

To which I reply: Sure they can. But only if publishers adopt Wark's perspective and provide new ways for people to encounter the written word. We need to stop thinking about the future of publishing and think instead about the future of reading.

Every other form of media that's gone digital has been transformed by its audience. Whenever a newspaper story or TV clip or blog post or white paper goes online, readers and viewers begin commenting about it on blogs, snipping their favorite sections, passing them along. The only reason the same thing doesn't happen to books is that they're locked into ink on paper.

Think on this when we talk of the "creative industries". Publishing is very important as well.

Don't Forget Opera



The idea behind Opera Unite is to take the client-server computing model and toss it into a browser. Your computer can share content with other PCs on the Web without servers. This functionality would happen from within a special version of the Opera 10 browser.

From ZD Net. Why is this interesting?
Opera Unite has a series of services such as file sharing, Web server, media player, photo sharing, a chat service and a notes exchange. Opera is hoping developers will jump on the Unite bandwagon and add other services.

The Guardian - via Reuters, Helsinki - follows up.
The new service, which the company has said would "reinvent the Web" is part of Opera's Web browser, enables direct downloading from personal computer to personal computer and removes any need for data storage at servers in the middle. Files can be viewed with any browser.

Similar technologies have been available before for tech-savvy consumers, but these have required downloading separate software, paying usage fees, or a long process of uploading content -- limiting take-up of the services.

Here's Opera.

Regional newspapers & Digital Britain



Digital Britain (5)
If the competition laws are relaxed, it could lead to an asset swapping session among the big [newspaper] players, who would concentrate their efforts on specific regions and target television and the internet as competition rather than each other.

However, it is also speculated that such a change could lead to a mega-merger. One newspaper expert told PrintWeek that he believed Johnston Press and Trinity Mirror could be merged to form a newspaper behemoth.

Several of the big players, including Johnston Press chief executive John Fry, head of Guardian Media Group, Carolyn McCall, and Trinity Mirror's Sly Bailey will appear before the culture, media and sport select committee today to put forward their case.

From Print Week.
And here's a Daily Mail blogger with a 'monopoly' thought:
There's plenty of comment about Lord Carter's Digital Britain White Paper today. But no one seems to be mentioning the one big change that could really radically transform "digital britain" - dumping the BBC News website.

Hmm.

New (Digital) Business Models



Digital Britain Day (4)
The Virgin-UMG deal looks it may be the start of a compelling proposition - an all you can eat, no strings-attached bundle. But without wholehearted label support, the service is rather meaningless, and it's such early days that no one else is on board. Incredibly, the most flexible licensee of all in the music business, the PRS, hasn't granted Virgin a license yet.

From The Register.

We the Consumers



Digital Britain Day (3)
From Chris Williams, media partner, Deloitte, a management consultancy. In Computer Weekly.
"Deloitte believes if high-speed broadband is to succeed, three principles need to be adopted:

Online services need to offer something new that the customer will value significantly above today's alternatives to drive a desire for increased bandwidth;

The customer business model needs to be viable and sustainable for all parties in the value chain;

New ways must be found to target segments of the population that do not currently use any broadband services.
"By putting the customer back at the centre of the debate, the industry can avoid the 'build-it and they will come' mentality, and will create a competitive environment that puts Britain in the foreground of the digital landscape."

Let's hope



Digital Britain Day (2)

From Gordon Brown in the Times.
So the first step must be to make the existing broadband network truly available to all. Just as we remain committed to a universal postal service, we pledge today to give every home, community and company access to broadband internet.

These technological advances will be accompanied by a revolution in content, which they allow. We must develop and sustain public service content, such as commercial regional news, which we all value and rely on, ensuring that it can be delivered across multiple digital outlets by a range of providers accessible to all.

These are difficult times for local newspapers, TV and radio and, as Ofcom has said, a regionalised TV news network is no longer financially viable. However, competition in news - as in business - is vital to provide consumers with the highest quality and we cannot allow a monopoly to take root. Remaining in touch with local issues and holding councils and regional bodies to account is the lifeblood of our democracy.


PS. Tweet from Rory Cellan-Jones
Gordon Brown says Britain will "lead the world" in broadband technology after #digitalbritain. Eyebrows may be raised in South Korea

At least the trains always run on time.



Digital Britain Day.

1.
Writing in the Financial Times, Lord Carter said: "Just as Britain's canals and railways formed the symbolic infrastructure of the industrial revolution, so the country can exploit the internet revolution using fibre optics and cable in fixed and next generation mobile technology.


2.
There's a risk that digital Britain will end up like Wimbledon — a world-class competition that we created, but never win.

From John Enser, a media and technology partner at Olswang, in Yesterday's Times.


3.
What is the cornerstone of the report?

Lord Carter wants to provide broadband to every home in the UK, running at speeds of at least 2mbps: fast enough to watch a programme on the BBC's iPlayer. Some have criticised this as too slow while others have questioned whether everyone wants broadband. Britain's take-up of the service has been faster than most other major economies, and has the highest proportion of internet advertising of any developed economy. By 2012, £1 in every £5 of all new commerce in Britain will be online, the government said. However about four million homes currently can't receive 2mbps broadband. Lord Carter hopes to tackle this with an overhaul of the existing network infrastructure, as well as moves to increase wireless, mobile broadband, and satellite broadband services.

From the Independent

Monday, June 15, 2009

That Google Book thing



AIG and General Motors apparently are too big to fail. But the way the opposition to Google Book Search is shaping up, it looks like some believe Google is too big to succeed.



Interesting stuff here at CNET news.

Good timing



A case of press releases:
The UK’s minister for communications, technology and broadcasting, Stephen Carter, has welcomed the announcement of Virgin Media and UMG’s unlimited streaming and downloads music service.

“Government has a role in creating the right legal and regulatory framework for rights and copyright,” says Carter. “However, the market will flourish through innovative commercial agreements between companies, and agreements such as this will help significantly in reducing any demand for piracy.”

The announcement comes a day before the expected publication of Carter’s Digital Britain report, which includes in its focus questions of how to fight online piracy while fostering legal music services. So it’s good (and presumably un-coincidental) timing on Virgin’s part.

From Music Ally.

A spokesman for Virgin Media said [Virgin Media CEO Neil] Berkett was in constant talks with Lord Carter in the run up to Digital Britain and piracy was a big part of the discussions.

From Media Week

Virgin Monday; Carter Tuesday



Cable TV operator Virgin Media is to launch a "ground breaking" unlimited music download subscription service through a partnership with the world's largest music company, Universal.

The service, which both sides describe as a world first, will allow any Virgin Media broadband customer to both listen by streaming and download to keep as many music tracks and albums as they want from Universal's catalogue in return for a fee.

The music will be in the MP3 format, meaning it can be played on the vast majority of music devices, including the iPod and mobile phones. The service is set to launch later this year.

Virgin said as part of its cooperation with the music industry it would also work to help prevent piracy on its network by educating users and would, as a last resort for persistent offenders, suspend Internet access.

Virgin said no customers would be permanently disconnected, however.

Will these suspensions include publishing, films, non-Universal songs, software, audio books, data sets, images....And tomorrow is? From Reuters.


And here is Rory Cellan-Jones' initial take:
Then I read further down the press release and found what Virgin was offering in return - action against persistent file-sharers. Here's the key paragraph:

"This will involve implementing a range of different strategies to educate file sharers about online piracy and to raise awareness of legal alternatives. They include, as a last resort for persistent offenders, a temporary suspension of internet access. No customers will be permanently disconnected and the process will not depend on network monitoring or interception of customer traffic by Virgin Media."

And here, one day before DB-Day, is a response from Lord Carter himself.
The UK’s [current] minister for communications, technology and broadcasting, Stephen Carter, has welcomed the announcement of Virgin Media and UMG’s unlimited streaming and downloads music service.

“Government has a role in creating the right legal and regulatory framework for rights and copyright,” says Carter. “However, the market will flourish through innovative commercial agreements between companies, and agreements such as this will help significantly in reducing any demand for piracy.”

How?

L'internet, moi non plus



And there are at least 29 positions on this.
In a video shot for an online news site, French legislators were asked whether they were familiar with peer-to-peer file-sharing technology. “No,” one lawmaker responded, rolling his eyes. “I speak French. Excuse me.”

While France has often prided itself on its contrarian approach to information technology — remember the Minitel? — the response summed up the ham-handedness of the latest digital initiative by the French government. The video appeared this spring, at the height of debate about a plan by President Nicolas Sarkozy to set up a government agency to disconnect persistent copyright pirates from the Internet.

From the NYT.

New Book @ £60?



Brand extension, coffee table accessory; the de Botton empire expands into the Interiors market?
In a carefully targeted brand extension, Monocle is launching its own library, with the first title Alain de Botton's The Pleasures and Sorrows of Work and a print run of just 1,000. More titles will follow, ranging from social and political commentaries to out-of-print books meriting revival. "It develops and solidifies our relationship with our audience and our contributors," says [Tyler] Brûlé.

From The Guardian.

Subject for Investigative Journalism?



Now there's a little money.
...the John S. and James L. Knight Foundation has announced a $15 million initiative to spur investigative reporting.

The grants, some ongoing, and others new or yet-to-be announced, will promote new economic models for in-depth reporting on digital platforms...

More here. How about investing some money in thoughtful analysis of the digital world, "free things" and "copycat" culture? The rush to report this subject badly is worthy of Usain Bolt.

Oh, book quote, 15th June, 2009


In some ways the online world has reinforced the joy of books. The best reading is not useful reading; it is useless. The Kindle is the first thing to annex technology for this uselessness: the joy of a comic novel, the journey of a historical biography, the diversion of a short story. Trust me: this took me by surprise. It will probably do the same to you.

More Sullivan.

Andrew Sullivan gets E-Reader fever, Kindle style



Early Adopter syndrome, or the harbinger of the Tipping Point? Or Both?
The Kindle, unlike laptop or PC prose, is read in an armchair or a sofa or on the train. You can read it while holding it up with one hand. You can lie down and read it perched on your lap. Although it’s connected to the internet and you can buy a book and start reading it within a minute by pressing one button, it doesn’t facilitate web-surfing. It is not an iPhone. It doesn’t text. It brings you words, plainly packaged. The words, by their very plainness – like the plainness of a book’s print – demand respect. By removing some of the peripheries of reading – the shop, the cover design, the author photograph – the words seem to acquire more solitary authority.

I found that, unlike reading online, I was never tempted to open a new web window to appease my restless short attention span. For a blog addict like me, always vowing to get back on the wagon of a web-free life for a few hours a day, it’s a godsend. If there’s a long article you find online that you want to read later, you can e-mail it to your Kindle and read it later in the manner most appropriate.

I was worried that I wouldn’t be able to make notes, highlight and underline passages. But the Kindle lets you do that using a mini-mouse – and your notes are then helpfully compiled in an appendix at the end. I was worried that I wouldn’t be able to remember where I stopped reading last; the Kindle automatically remembers and takes you there. Looking for a detail you’d already read? Unlike a paper book, the Kindle can search the text for you.

More here (unless the Sunday Times starts charging for back content, or indeed access).


And when McCrum finally gets it...then we have a movement.
However, for all this, I still needed hard evidence that e-reading was here to stay - until last week, on the train from Liverpool Street to Norwich, it happened. I saw a woman happily ensconced with her ebook, lost in the words on the screen like any reader of traditional books.

For me, this is the tipping point. All the anguished commentary in the trade press, all the anecdotes from the US about New York editors reading "manuscript" submissions on e-readers, all this dwindles beside that thirtysomething train traveller quietly at home with her Kindle.

To see a regular commuter choose an ebook over a newspaper or a magazine, a paperback or a library book, indeed over any piece of conventional print, all competing literary distractions: that seems to me to be a moment of the greatest significance.

I still firmly believe that the new technology will not eliminate the old. It's not an either/or choice. That's the lesson from the history of IT, from Caxton to Google.



Perhaps McCrum is in fact the new George Routledge...trains eh? To Norwich. Alan Bennett beware.


And speaking of which:
Mr. [David] Sedaris wrote in a recent e-mail message that he has actually signed “at least five” Kindles, and “a fair number of iPods as well, these for audio book listeners.” A frequent chronicler of his own eccentricities, the author often encounters his readers’ quirks at the book-signing table.

“The strangest thing I’ve signed is a woman’s artificial leg,” Mr Sedaris continued in his e-mail message. “Last year in Austin I signed an actual leg, and its owner had my signature tattooed into her flesh.

From the NYT.

Open Access and "false" History



A Russian perspective. From the St Petersburg Times.
[Dmitry]Medvedev’s commission “for counteracting attempts to falsify history to the detriment of Russia’s interests” is headed by presidential chief of staff Sergei Naryshkin, who will control which documents remain classified and which ones are opened to the public. There are many reasons to be concerned that the documents most essential to an open and honest study and discussion of Russian and Soviet history will remain locked up.

Interesting stuff here.

Wow! That censor word, from The Times



Digital Britain will also try to tighten up rampant internet piracy of music and films, by trying to encourage the creation of an industry body that will have the power to censor pirate websites so nobody can log on to them.

Neil Berkett, the chief executive of Virgin Media, is today expected to spell out an alternative strategy as he unveils plans to launch a massive library of music available for unlimited download for a small fee in partnership with Universal Music, the record label behind Amy Winehouse.

Virgin Media believes there is no need for a bureaucratic body to decide what sites people can visit, and that piracy can be curbed by agreement with individual customers. Anybody who signs up for its unlimited music service will also have to agree not to visit pirate websites, or risk have their internet access cut off for one hour. “We won’t be suspending people’s internet connections. It will be more of an intermission to encourage good behaviour,” said one source familar with Virgin Media’s plans.



Censor pirate websites so nobody can log on? Internet access "off for an hour"...Tax breaks for people that buy vinyl? This is getting absurd.


In a slightly more positive mode, this from the Digital Britain team.
The report will also be commentable, of course, which provides a great route for feedback to Team DB. Obviously, this being the final report, there’s no scope for changes to be made to it on the basis of comments received. But we’d like to think that there is plenty that the community can contribute in terms of how the report’s objectives can be implemented.

The publication of the report is just the start of this process, not the end. We need everyone to stay involved and engaged to help us make Digital Britain a reality.


Saying and Doing



The FT reports on a YouGov report, published today. (Registration may be needed for these links).
A majority of British adults would back stronger government intervention against online piracy if it helped protect media industry jobs, according to a survey released today.

The poll comes ahead of tomorrow's release of the Digital Britain white paper, which is expected to include legislation to force internet service providers to work with content owners to block file-sharing websites and aid the prosecution of persistent illegal downloaders.

In a survey of more than 2,000 people by YouGov for the Industry Trust for Intellectual Property Awareness, more than half supported preventing access to "unauthorised content" online.

These polls: over 50% are concerned about "media jobs"? I think we should see the questionnaire. 1. What is a file-sharing website? 2. How is the "blocking" going to be achieved? 3. What is a "persistent" downloader. 4. Was anyone asked about "new business models"? 5. What about educational initiatives?

And in another article - again jobs are the angle - the FT follows this news up with a piece by the executive chairman of Kudos Productions, Stephen Garrett.
In this parallel universe, consumer rights have acquired the status of a fascistic mantra. What the consumer wants, the consumer gets, even if he does not want to pay for it. Everyone has, to some extent, colluded in this fantasy, blocking out the advertisements while consuming – for “free” – newspapers, films, television shows and music on legitimate websites. Now, and this has happened very quickly, consumers assume they have a right to these things. Free, and forever. Unfortunately this fantasy is unsustainable. All of these cost money to produce; in the case of TV dramas such as Spooks that my company produces, a huge amount. At the point when these creative products enter cyberspace, they are only partly paid for. Producers are dependent on revenues from DVDs and international sales, which piracy hits.

Piracy happens on the internet. The greater the bandwidth, the easier piracy is. We in the creative industries have asked (nicely) that the internet service providers should help tackle piracy by responding in a graduated way to customers of theirs identified as offering or downloading pirated material. The sequence would be along the lines of a warning letter, a “squeezing” of bandwidth, a further cut in bandwidth and then the ultimate sanction: a limitation of service.

It is worth noting here how film and music have (silently) become the UK creative content industry. Where is publishing? Gaming? Software? Academic publishing?

More Carter



The Guardian makes Digital Britain predictions too. Seems somewhat half-hearted, perhaps?
Online piracy

The government sees nothing to be gained this close to an election from making criminals, with no trial, of the estimated six to seven million people who have downloaded illegally copied material. Carter will not introduce a so-called "three strikes" system which results in people being summarily disconnected – instead he is expected to codify in legislation last year's memorandum of understanding (MoU) between several ISPs and the content industry, which resulted in warning letters being sent out to persistent illegal file-sharers.

All ISPs will have to sign-up to a new warning letter regime which will be backed up by "technical measures" that will see the worst offenders have their connection speeds reduced sharply. Exactly how those measures will work and what standard of proof and appeals procedure will be needed, will be the job of the ISPs and content players to work out through the auspices of the "rights agency" – although that will not, however, be its name.

Funding for the new body and regime will come from industry, although Carter is not understood to be in favour of industry levies on computer or internet equipment. But it will still be the responsibility of content owners – either individually or through their own trade bodies – to take any legal action against persistent offenders on whom "technical measures" fail to make any impression. The new regime, however, should deal with all but the most hardened file-sharer.

Sunday, June 14, 2009

Digital Britain coming shortly, piracy concerns



From the FT.

Digital Britain's ambitious programme also seeks to reduce online piracy of music and other media.

Lord Carter's preference was for content owners and broadband providers to set aside long-standing differences about who should tackle piracy and agree a solution. But the two camps have polarised further since the interim report, so the government is likely to legislate after further consultation this summer.

A proposed "rights agency", which the government hoped would broker digital content rights and enforce action against pirates , proved divisive among ISPs and broadcasters. A new bureaucratic body of some kind is likely to appear in the final white paper, but its powers will disappoint some content owners who have lobbied hard to block persistent file-sharers' internet access.


Friday, June 12, 2009

This is fun



From the Open Content Alliance.





Copyright abuse: buy your own songs with other people's credit cards - get the royalties



And file sharing seemed a tricky thing. What about this:
An international fraud in which a gang allegedly made thousands of pounds downloading its own songs from online music stores with stolen credit cards has been cracked by the Metropolitan police and the FBI, the Met claimed yesterday.

The gang are alleged to have made several songs which they gave to an online US company, which then uploaded them to be sold on iTunes and Amazon.

Over five months they bought the songs thousands of times, spending around $750,000 (£468,750) on 1,500 stolen US and UK credit cards, according to the Met. The criminal network then also allegedly reaped the royalties from the tracks, pulling in an estimated $300,000, paid by the two sites, which were unaware of the fraud being committed against them.



From the Guardian.

Times says Lord Carter to return to Industry



From The Times.
The sensitive nature of his current role means political and industry opponents will be watching closely to see what he does next. His report, [digital britain] to be published next Tuesday, will propose measures to extend access to broadband internet services and changes to how public service broadcasting is funded. Most controversially, it will tackle the rapid growth of illegal downloads, which are hitting the revenues of the film and music industries.

The Government is thought to have backed away from proposals to require internet service providers to bar customers caught repeatedly accessing pirated material.

Instead, insiders expect Lord Carter to recommend the introduction of premium-rate internet services that will allow users to access what they wish. Providers would then be expected to compensate music and film producers from a share of the additional revenue.

Thursday, June 11, 2009

Why Adopt? A VC speaks...

...and hundreds respond.


Let's take ten of the most popular new consumer technology products in recent years (with a couple of our portfolio companies in the mix): iPhone, Facebook, Wii, Hulu, FlipCam, Rock Band, Mafia Wars, Blogger, Pandora, and Twitter and let's try to describe in one sentence or less why they broke out (feel free to debate the reasons they broke out in the comments):

iPhone - mobile browser with a killer touch screen interface
Facebook - a social net with real utility
Wii - gesture based user interface for gaming
Hulu - your favorite TV shows in a fantastic web UI
FlipCam - a video cam that fits in your pocket comfortably
Rock Band - everyone can be a rock star for a few minutes
Mafia Wars - a natively social game built for social nets
Blogger - a printing press for everyone
Pandora - drop dead simple personalized radio
Twitter - blogging everyone can do in less than a minute

In most of these cases, the breakthrough product or service delivered a new experience to consumers that they had never had before.

From Fred Wilson's VC blog. The responses are great too.

France, the Internet and Human Rights


On Nicolas Sarkozy's three strikes...
Some European countries, however, have all but succumbed to the pressure of the media industry; France, in particular, has gone the farthest, since the three strikes law was approved there by the French National Assembly with the support of the president Nicolas Sarkozy.

Now, however, this measure has been dealt a blow by the French Constitutional Council (highest legal authority in France), which rejected the idea that some newly created agency can have the authority to disconnect a user from the net. The Council said that free access to the internet was a human right, and only a judge should have the power to disconnect someone.


From Mashable. And CNET adds:
The council said "free access to public communication services on line" was a human right that only a judge should have the power to disconnect.


When I get old I want to stop being a hippy



In probably the saddest quote to feature in Around Robin, here's how - from Tubular Mike Oldfield.

"I'd probably say to my younger self, get yourself a whole collection of lawyers. Which is what I have now. I don't have any friends; I just have lawyers. At the last count I had about 15 different sets of them for all kinds of problems. And you can trust them because you're paying them. I know that sounds very negative, but that's the world we live in."

In the increasingly interesting Daily Telegraph.

Wednesday, June 10, 2009

Mess, not Big Idea: could be good; could be innovative



We’ve become accustomed to a media world dominated by monopolies and oligopolies. So we — and especially the paid journalists who remain in the craft — tend to imagine that just a few big institutions will rise from the sad rubble of the journalism business.

That’s not where it’s going, at least not anytime soon. We’re heading into an incredibly messy but also wonderful period of innovation and experimentation that combines technology and people and pushes great and outlandish ideas into the real world. The result will a huge number of failures but also a large number of successes.

From Dan Gillmor.

Sharing another Election Result



Sweden's Pirate Party, striking a chord with voters who want more free content on the Internet, won a seat in the European Parliament, early results showed Sunday.

The Pirate Party captured 7.1 percent of votes in Sweden in the Europe-wide ballot, enough to give it a single seat. The party wants to deregulate copyright, abolish the patent system and reduce surveillance on the Internet.
"This is fantastic!" Christian Engstrom, the party's top candidate, told Reuters. "This shows that there are a lot of people who think that personal integrity is important and that it matters that we deal with the Internet and the new information society in the right way."

From Reuters.

The Internet and Government Recruitment



An interesting essay on the relationship of government to the Internet.
...take a look for a moment at Wikipedia, MoneySavingExpert, Blogger or Match.com - all big websites, all doing different things. Each one, however, is in its own way is reducing the ability of large, previously well functioning institutions to function as easily.

These services are reducing traditional institutions ability to charge for information, seize big consumer surpluses, limit speech or fix marriages. It has, in other words, become harder to be a big business, newspaper, repressive institution or religion. Nor is this traditional ‘creative destruction’ going on in a normal capitalist economy: this isn’t about one widget manufacturer replacing another, this is about a newspaper business dying and being replaced by no one single thing, and certainly nothing recognisable as a newspaper business.

This common pattern of more powerful tools for citizens making life harder for traditional institutions is, for me, a cause for celebration. However, I am not celebrating as a libertarian (which I am not) I celebrate it because it marks a historic increase in the freedom of people and groups of people, and a step-change in their ability to determine the direction of their own lives.

The author, Tom Steinberg, offers some thoughts on the future of policy makers - in light of the above.
Coming up with new uses of technology, or perceiving how the Internet might be involved with undermining something in the future is an essential part of a responsible policy expert’s skill-set these days, no matter what policy area they work in. It should be considered just as impossible for a new fast-stream applicant without a reasonably sophisticated view of how the Internet works to get a job as if they were illiterate ( a view more sophisticated than generated simply by using Facebook a lot, a view that is developed through tuition ). Unfashionably, this change almost certainly has to be driven from the center.

Steinberg is the director of mySociety, a non-profit, open source organisation. He was a policy analyst who worked in Tony Blair's Strategy Unit from 2001 to 2003.

Tuesday, June 09, 2009

A talk that should not be missed at the Saatchi Gallery



For the unintentional laughs.
CAN ART BE TAUGHT TO THE FACEBOOK GENERATION?
The Saatchi Gallery / Sunday Telegraph Art Prize for Schools debate, presented by Intelligence Squared

Speakers:

Camila Batmanghelidjh: Advocate for vulnerable children and founder of two children's charities, The Place 2 Be and Kids Company where she currently works with some of the most traumatised young people.

Stephen Bayley: Broadcaster and consultant. Founding director of London's Design Museum and outspoken commentator on all matters concerning art in everyday life.

Alain de Botton: Writer of a number of bestselling essays including most recently 'The Pleasures and Sorrows of Work'. Co-founder of The School of Life, 'a new social enterprise offering good ideas for everyday living'.

Antony Gormley: Artist best known for his large-scale works such as 'Angel of the North' and 'Event Horizon' which explore the collective body and the relationship between self and other. He was awarded the Turner Prize in 1994 and has been a Royal Academician since 2003.

Grayson Perry: Winner in 2003 of the Turner Prize which he accepted wearing a purple satin party frock. Best known for his elaborate ceramic vases which at a distance seem classically decorative but on closer inspection are covered with narratives and commentaries dealing with aesthetic, cultural, social and political subjects.

Chair: Joan Bakewell Journalist and broadcaster.

Event Information: The discussion will take place on 1 July 2009 at The Saatchi Gallery

Doors open at 6:15 pm. The discussion starts at 7:00 pm and finishes at 8:15 pm.

Tickets £15 from Intelligence Squared

And the representative of the "facebook generation" who is to be "taught" is who exactly? Surely the debate should be: What can the "facebook generation" teach us all about art?

Now this is how to promote a new book...



...the new old media/new media mash. Lovely.

From Canal Publishing. And here is the cut out foldable.

New Business Models: iPhone newspapers


The Apple iPhone 3GS, premiered yesterday at Apple Inc's Worldwide Developers Conference in San Francisco, boasts an array of important new features for the newspaper industry and journalism at large. Perhaps most pertinent is the development that content can now be purchased from within iPhone applications. This new functionality presents newspapers with the opportunity to employ subscription and micro-payment structures to monetize the delivery of their content to their mobile phone readership.

Given the recent developments in the newspaper industry, such as the 'secret' meeting held in Chicago organised by the Newspaper Association of America to discuss how to monetise online content, it seems the question is no longer whether papers will begin charging online, but when, and how. And with regards to the iPhone 3GS, will they allow readers to continue to access their content for free, maybe making it harder to shift them to a pay structure in the future, or will newspapers seize this opportunity and begin charging readers as soon as the new OS is released?

From EditorsWeblog.
And if it works, what about every other kind of content? Interesting.

TUC: let's get militant about file sharing and jobs



Today's Daily Telegraph has an article by Brendan Barber, the General Secretary of the TUC. He writes, under the in no way melodramatic headline One week to save the creative industries:
There is no doubt amongst members of our trade unions – as well as the rights-holders who are vocal on this issue – that file-sharing poses a serious but avoidable threat. What is hard to quantify is the number of productions that could have been made but never will be. The films never produced, tracks never recorded, DVDs never made available all cost jobs, whether it’s on the film set or in the high street store. A report released recently highlighted that 800,000 jobs across the economy depend on the creative industries and the production of new output.

Internet service providers hold the key to creating the change necessary to tackle illegal file-sharing. The ISPs have the direct relationship with the file-sharer and all the evidence suggests that, where a system is put in place for dealing with offenders, rates of piracy will fall dramatically. For the vast majority, simply drawing attention to the harm of their actions would be sufficient to correct behaviours but further graduated action should be taken against those who continue to file-share illegally - including limitation of internet access.

Clearly, informing the public about the impact of piracy would be effective. But the rate at which jobs and conditions are being damaged brings an urgent call to the ISPs to play the right role. Just as they need new television, film and music to fuel engagement with the internet, so they should live up to their responsibility to those who work in the production of the content.

What is so interesting - and there's not much here that is, other than a call to make the ISPs "policemen", which having sat in a briefing at lawyers, Clifford Chance, to the ISPA, is going to be a fiercely argued shift in agency that will make the law firms a very large profit and is far from happening - are the assumptions and absences here. How many films "could have been made but never will" is a question that has been asked of the British film industry since the birth of cinema. Why isn't Brighton Hollywood, is an equally relevant question.

Barber doesn't - as with so many of these type of pieces - define what is file-sharing. Has he heard about "darknet" sharing of (offline) hard drives? Does he know about RapidShare? Or about the Creative Commons? The thriving new business models of all types of creative content? Does he remember the new technology and newspapers debates of the 1980s? Does he know that education hasn't worked in these areas, and that we live digitally in an era of legal "free things"? Details, not polemic, are what we need: and forward thinking.

The Internet - and its ramifications - is not going away.

When Barber writes: "Clearly, informing the public about the impact of piracy would be effective." What does he mean? The TUC deserves much better than this: it deserves some detail, some understanding of the digital, and some acknowledgment of the power of the consumer.

Lazy. Almost Appleyard.


PS. From Peter Bazalgette.
Peter Bazalgette, the entrepreneur behind Big Brother, said: "The government decided a year ago that they would replace lost revenue from financial services by [turning to] the creative industries. The irony is that the faster the broadband, the more people will download content illegally."


David Lammy's IP Forum: the Comfort of figures



Tomorrow David Lammy, currently our IP Minister, will host a forum in London on the "economic value" of Intellectual Property with 40 invited participants. He and his team, with the help of the IPO and SABIP, will be seeking to establish "priorities for commissioning economic research on intellectual property". It should be interesting.

Also interesting is the scope of the discussion: it considers such issues as "determinants of patenting in firms", the "value of patents across sectors", "strategic behaviour in the use of intellectual property rights", the "relationship between IPR innovation and economic performance", the "implications of wider factors such as technological and social change..." and "the role, and effectiveness of alternative/complementary potential policies to stimulate innovation."

It is perhaps in these last two areas that the minister's forum can provide some major illumination. As our report (and part two) on digital consumer behaviours and attitudes showed, the debates about IP in the digital realm are being driven from the top down, but influenced from bottom up - by us the users. Issues of value and utility of content online are changing very fast. And, beyond the headline grabbing figures (about which I'll write in some length soon) there are profound questions about the nature of copyright in the era of "free things", the urgent need to investigate new kinds of business models, and the larger discussion about the creative industries and the public domain, that require the impact of us the users to be part of the discussion.

I hope that is the case. But as Rory Cellan-Jones wrote about our report:

This report was meant for the culture minister David Lammy, and feeds into the government's thinking ahead of the Digital Britain report, but it may provide him with little comfort.

So if not comfort, then at least, some food for thought. Here's one idea from the report that Rory picked up on:
For the digital consumer, many file-sharing services are now as big - and as trusted - brands as those of any large, legal corporation. So Limewire or Pirate Bay is seen as offering convenience and good service, just as older consumers might have liked to shop at the Co-Op or get their paper from WH Smith.

Looks like excellent "economic value" from this laptop. The minister has said that up to ten million people download unauthorized copyright/IP protected goods; and we, being naturally more conservative, have pointed to industry figures that claim it is at least seven million. Whatever the number one of the key questions for the Minister and the IPO is the "economic value" of prosecuting all of these people, or of initiating the expensive processes of "three strikes and out" or "turning down the access speeds".

The outcome of this particular forum is much anticipated.