On working hard to elevate distrust

"There's a huge trust. I see it all the time when people come up to me and say, 'I don't want you to let me down again.' "—Boston, Oct. 3, 2000

Guess Who?

"Well, I think if you say you're going to do something and don't do it, that's trustworthiness."—CNN online chat, Aug. 30, 2000

Here's who.


And goodbye.